Voicemail messages are delivered to users' Exchange mailbox via SMTP routed through Exchange Online Protection. The following information is about configuring Cloud Voicemail to work with Microsoft Teams Phone users who have their mailbox on Exchange Server. Set up Cloud Voicemail for Exchange Server Mailbox Users This section provides information for these scenarios. You can use Cloud Voicemail to provide voice mail functionality to your users who have mailboxes on your Exchange Servers, or for users who are using Skype for Business Server. Setting up Cloud Voicemail to work with on-premises users We have the following information for your users on using and managing voicemail in Teams: Help your users learn Teams voicemail features A Microsoft Teams Phone license is not required for Cloud Voicemail. Cloud Voicemail for Teams usersįor Teams users, Cloud Voicemail is automatically set up and provisioned. It doesn't support third-party email systems. Cloud Voicemail requires Exchange mailboxes for users where it deposits voicemail messages. This article is for the Microsoft 365 or Office 365 admin as described in About admin roles who wants to set up the Cloud Voicemail feature for everyone in the business. Applies to: Skype for Business, Microsoft Teams.